Contact Us

We're here to help! At Pawica, we value every customer and are committed to providing friendly, reliable support throughout your shopping experience. Whether you have a question about a product, need assistance with an order, or would like more information about our services, our customer support team is ready to assist.

Your satisfaction is important to us, and we strive to make it easy to get in touch whenever you need help.

Customer Support

If you have questions about your order, shipping, products, returns, or any other aspect of your shopping experience, please don't hesitate to contact us. Our team is dedicated to providing clear, timely, and professional assistance to help resolve your inquiries as quickly as possible.

We aim to respond to all customer requests with courtesy, transparency, and care.

Email Support

For general inquiries, order assistance, or customer support, please email us at:

Email: support@pawica.com

Email is the fastest way to reach our support team. We strive to respond to all inquiries within 24–48 business hours.

Phone Support

If you would prefer to speak with us directly, you can reach our customer support team during our business hours.

Phone: +1 (909) 500-3440

Business Hours:
Monday – Friday: 9.0 AM – 5.0 PM EST
Saturday: Closed
Sunday: Closed

If we're unavailable when you call, please leave a message or send us an email, and we'll get back to you as soon as possible.

Business Address

Our business is proudly based in the United States.

Pawica
8375 Sultana Ave, Unit 2
Fontana, CA 92335
United States

Please note that this address is our business mailing address. If you are returning a product or require return instructions, please contact our customer support team before sending any items to ensure you receive the appropriate return guidance.

Visit Our Website

You can browse our complete collection of pet products, place orders securely, and learn more about our policies by visiting:

Website: www.pawica.com

Our website is available 24 hours a day, allowing you to shop whenever it's convenient for you.

Response Time

We understand that timely communication is important.

Our goal is to respond to all emails and customer inquiries within 24–48 business hours. During periods of high order volume or holidays, response times may be slightly longer, but we will always work to assist you as promptly as possible.

We're Here to Help

Thank you for choosing Pawica. We appreciate your trust and look forward to assisting you with your pet care needs.

Whether you have a question before placing an order or need support after your purchase, our team is committed to providing a professional, transparent, and customer-focused experience.

We look forward to hearing from you.

Pawica

Website: www.pawica.com

Email: support@pawica.com

Phone: +1 (909) 500-3440

Business Address:
8375 Sultana Ave, Unit 2
Fontana, CA 92335
United States