Privacy policy

Last updated: September 20, 2026

Pawica LLC respects your privacy. This Privacy Policy explains how we collect, use, protect, and share personal information when you visit https://www.pawica.com, place an order, contact us, or use our services.

Information we collect

We may collect the following information:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and purchase details
  • Payment and transaction information
  • Information provided when contacting customer support
  • Product reviews, feedback, and other messages
  • IP address, browser type, device information, and website activity
  • Cookie and similar technology information
  • Marketing and communication preferences

Payment information is processed through Shopify and payment service providers. We may receive transaction information needed to process orders, payments, refunds, and customer-service requests.

How we use your information

We use personal information to:

  • Process, fulfill, and deliver orders
  • Process payments, returns, exchanges, and refunds
  • Send order confirmations and shipping updates
  • Provide customer support
  • Respond to questions and requests
  • Prevent fraud, abuse, and unauthorized activity
  • Improve our website, products, and customer experience
  • Send marketing communications where permitted by law or where you have provided consent
  • Maintain business, tax, accounting, and transaction records
  • Comply with legal obligations and protect our legal rights

How we share your information

We may share personal information with service providers that help us operate our business, including:

  • Shopify and Shopify-related services
  • Payment processors
  • Shipping and delivery providers
  • Order fulfillment providers
  • Customer service providers
  • Website hosting, analytics, and security providers
  • Marketing and advertising service providers
  • Professional advisers, such as accountants, lawyers, and insurers
  • Government authorities when required by law

We share information only when reasonably necessary to provide services, operate our business, prevent fraud, comply with legal requirements, or protect our rights.

Cookies and similar technologies

Our website may use cookies and similar technologies to:

  • Keep the website and checkout working properly
  • Remember preferences
  • Maintain shopping cart and checkout sessions
  • Understand website traffic and usage
  • Improve website performance
  • Support marketing and advertising where permitted

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality, shopping cart features, or checkout.

Marketing communications

You can unsubscribe from marketing emails by clicking the unsubscribe link in the message or by contacting us at support@pawica.com.

You may continue to receive essential communications about orders, payments, shipping, returns, refunds, or customer-service requests.

Data retention

We retain personal information for as long as reasonably necessary to provide services, complete transactions, maintain business and tax records, resolve disputes, prevent fraud, enforce agreements, and comply with legal obligations.

Data security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

Your privacy rights

Depending on where you live, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Request information about how your personal information is used or shared
  • Opt out of marketing communications
  • Withdraw consent where processing is based on consent
  • Object to or restrict certain uses of personal information
  • Request a copy of certain personal information

To submit a privacy request, email support@pawica.com or call +1 (909) 500-3440. We may need to verify your identity before completing a request.

You will not be treated unfairly for exercising a privacy right. Some information may be retained when required by law or necessary for legitimate business purposes.

California privacy rights

If California privacy laws apply to you, you may have additional rights, including the right to request access to, correction of, or deletion of your personal information, and the right to opt out of certain types of data sharing or targeted advertising where applicable.

To submit a California privacy request, contact:

Email: support@pawica.com
Phone: +1 (909) 500-3440

Children’s privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us so we can review and delete it where appropriate.

Third-party websites and services

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of third parties. Review the privacy policies of those third parties before providing personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

Contact information

Pawica LLC
8375 Sultana Ave
Fontana, CA 92335
United States

Phone: +1 (909) 500-3440
Email: support@pawica.com
Website: https://www.pawica.com