Shipping policy

Last updated: September 20, 2026

Thank you for shopping with Pawica LLC. This Shipping Policy explains how we process, ship, and deliver orders placed through https://www.pawica.com.

Shipping locations

Pawica LLC currently ships only to addresses within the United States.

We do not currently ship internationally. Customers will not be charged international customs or import fees because international shipping is not available at this time.

Order processing time

Orders are processed within 1–3 business days after payment is confirmed.

Orders are not processed on weekends or public holidays.

Our order processing cut-off time is 5:00 PM Eastern Time. Orders placed after the cut-off time may be processed on the next business day.

Shipping cost and delivery time

We offer free shipping on all orders within the United States.

After your order has been processed, the estimated delivery time is:

  • United States: 5–8 business days

The estimated total delivery time is 6–11 business days, including:

  • Order processing: 1–3 business days
  • Carrier delivery: 5–8 business days

Delivery times are estimates and are not guaranteed. Delivery may take longer because of carrier delays, severe weather, holidays, high order volume, or other circumstances outside our control.

Order tracking

After your order ships, we will send a shipping confirmation email with tracking information when tracking is available.

If you do not receive tracking information within 5 business days after your order ships, contact us at support@pawica.com.

You can use the tracking number provided in your shipping confirmation email to check your delivery status with the carrier.

Shipping delays

Shipping delays may occur because of:

  • High order volume
  • Carrier delays
  • Severe weather
  • Public holidays
  • Incorrect or incomplete address information
  • Other unexpected transportation or delivery disruptions

If a significant delay affects your order, Pawica LLC will provide updates when information is available.

A shipping delay does not automatically qualify for a refund. Refunds and returns are handled according to our Return and Refund Policy.

Incorrect or incomplete address

Please review your shipping address carefully before completing your order.

Pawica LLC is not responsible for delays, failed delivery, or returned packages caused by an incorrect or incomplete address entered by the customer.

Contact us at support@pawica.com as soon as possible if you need to correct your address. We cannot guarantee that an address can be changed after an order has been processed or shipped.

If a package is returned to us because of an incorrect or incomplete address, the customer may be responsible for any additional shipping cost required to resend the order.

Lost or stolen packages

If tracking shows that your package was delivered but you cannot find it:

  • Check with household members, neighbors, or building management
  • Check around your property and any safe delivery locations
  • Contact the shipping carrier for additional information

If you still cannot locate the package, contact us at support@pawica.com. We will review the delivery information and help determine the next steps.

Pawica LLC is not responsible for packages that are shown as delivered by the carrier but are subsequently lost or stolen after delivery.

Contact information

For questions about this Shipping Policy or your order, contact us:

Pawica LLC
8375 Sultana Ave
Fontana, CA 92335
United States

Phone: +1 (909) 500-3440
Email: support@pawica.com
Website: https://www.pawica.com