Terms of service

Overview

Welcome to Pawica. Throughout this Terms of Service, the terms “we,” “us,” and “our” refer to Pawica.

Pawica operates this website and store, including all related content, products, features, tools, and services (collectively, the “Services”). By visiting our website, browsing our store, or purchasing from us, you agree to these Terms of Service and our Privacy Policy.

Please read these Terms carefully before using our Services. They include important information about your rights and responsibilities, including order terms, product information, warranty disclaimers, and limitations of liability. If you do not agree to these Terms or our Privacy Policy, please do not use our Services.

Section 1 – Access and Account

By using our Services, you confirm that you are at least the age of majority in your state or province of residence, or that you have permission from a parent or legal guardian to use the Services.

To access certain features of our store, place an order, or create an account, you may be asked to provide information such as your name, email address, billing address, shipping address, and payment details. You agree that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account information and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to another person.

Section 2 – Our Products

We make reasonable efforts to display our products accurately. However, product colors, textures, and appearance may vary depending on your screen, device settings, and lighting.

We do not guarantee that the appearance or quality of any product will exactly match what is shown on our website. Product descriptions, features, and availability may be updated or changed at any time without notice.

We reserve the right to discontinue products, limit quantities, or restrict sales by person, region, or jurisdiction at our discretion.

Section 3 – Orders

When you place an order, you are making an offer to purchase the selected products. Pawica reserves the right to accept or decline any order for any reason.

Your order is not accepted until it has been confirmed by Pawica. We may require payment processing before an order is accepted. Please review your order carefully before submitting it, as cancellation requests may not always be possible after an order has been accepted.

If we are unable to accept, modify, or cancel an order, we will attempt to contact you using the email address, billing address, and/or phone number provided at checkout.

Purchases are subject to our Refund Policy.

You agree that products purchased from Pawica are for personal or household use only and not for commercial resale or export unless we expressly authorize otherwise.

Section 4 – Prices and Billing

All prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price shown at the time your order is placed and will be confirmed in your order confirmation email.

Unless otherwise stated, prices do not include taxes, shipping fees, customs duties, import charges, or other applicable charges.

We may offer promotions or special pricing from time to time. Any promotional terms will apply to that specific offer and may differ from these Terms of Service.

You agree to provide complete, current, and accurate billing and payment information for all purchases. You also agree to update your information promptly if it changes so we can complete your transaction and contact you if needed.

You represent and warrant that:

  1. the payment information you provide is true, correct, and complete;

  2. you are authorized to use the payment method provided;

  3. your payment method will be honored by your financial institution; and

  4. you will pay all applicable charges, including shipping fees and taxes, if any.

Section 5 – Shipping and Delivery

We aim to process and ship orders within the timeframes listed on our website or shipping policy page. Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, weather, supply chain issues, or events outside our control.

Once products are transferred to the carrier, title and risk of loss pass to you to the extent permitted by applicable law.

Section 6 – Intellectual Property

All content on our Services, including text, graphics, images, logos, product descriptions, videos, design elements, and the arrangement of such content, is owned by Pawica, its affiliates, or its licensors and is protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial use only. You may not copy, reproduce, distribute, modify, publish, store, transmit, or create derivative works from any material on our Services without our prior written permission.

Pawica’s name, logos, product names, and service marks are trademarks of Pawica or its affiliates or licensors. Shopify’s name, logos, and related marks are trademarks of Shopify. Other names, logos, or marks appearing on the Services belong to their respective owners.

Section 7 – Optional Tools

We may provide access to third-party tools or features that we do not monitor, control, or manage.

These tools are provided “as is” and “as available” without warranties, representations, or conditions of any kind. We are not responsible for any issues that arise from your use of third-party tools.

Your use of any optional tools is entirely at your own risk, and you should review the terms and policies of the third-party provider before using them.

We may also offer new features or services in the future, and such features will also be subject to these Terms.

Section 8 – Third-Party Links

Our Services may include links to third-party websites, tools, or services. We are not responsible for reviewing, monitoring, or evaluating third-party content or websites.

If you choose to leave our website and visit a third-party website, you do so at your own risk. We are not responsible for any harm, loss, or damage related to third-party websites, products, or services.

Please review the policies and terms of any third-party website before making a purchase or engaging in a transaction.

Section 9 – Relationship With Shopify

Pawica is powered by Shopify, which helps us provide our Services. However, all sales and purchases made through our store are conducted directly with Pawica.

By using our Services, you acknowledge that Shopify is not responsible for the sale, delivery, or use of any products purchased from Pawica. You agree to release Shopify and its affiliates from claims arising from your transactions with Pawica.

Section 10 – Privacy Policy

Your personal information is collected, used, and disclosed in accordance with our Privacy Policy.

Because our store is hosted by Shopify, some information may also be processed by Shopify in order to operate and improve the Services. Information submitted through our Services may be shared with Shopify and other service providers as needed to provide the Services.

Please review our Privacy Policy for more details about how your information is handled.

Section 11 – Feedback

If you submit reviews, comments, suggestions, ideas, or other content to us (“Feedback”), you grant Pawica a worldwide, royalty-free, perpetual, sublicensable license to use, reproduce, edit, publish, translate, distribute, and display that Feedback for any lawful purpose, including commercial use.

You confirm that:

  1. you own or have the necessary rights to submit the Feedback;

  2. you have disclosed any compensation or incentives related to the Feedback; and

  3. your Feedback does not violate these Terms or the rights of any third party.

We may review, edit, or remove Feedback at our discretion if we believe it is unlawful, offensive, abusive, defamatory, obscene, misleading, or otherwise inappropriate.

You are solely responsible for any Feedback you submit.

Section 12 – Errors, Inaccuracies, and Omissions

Occasionally, information on our Services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability.

We reserve the right to correct any such errors and to update information or cancel orders if any information on the Services is inaccurate, including after an order has been placed.

Section 13 – Prohibited Uses

You may use our Services only for lawful purposes.

You agree not to use the Services, directly or indirectly:

  • for any unlawful, fraudulent, or malicious purpose;

  • to violate any applicable law or regulation;

  • to infringe upon the intellectual property rights of Pawica or others;

  • to harass, abuse, defame, threaten, or discriminate against any person;

  • to submit false or misleading information;

  • to upload or transmit viruses, malware, or harmful code;

  • to attempt to access accounts, systems, or data without authorization;

  • to spam, phish, scrape, crawl, or collect personal information without permission;

  • to interfere with or bypass security features or access controls;

  • to reproduce, resell, copy, or exploit any part of the Services without authorization.

We may suspend or terminate your access to the Services if we believe you have violated these Terms.

Section 14 – Termination

We may suspend or terminate your access to the Services, in whole or in part, at any time and for any reason, to the extent permitted by law.

If your access is terminated, you remain responsible for all amounts due up to the date of termination. The sections that by their nature should survive termination will continue to apply.

Section 15 – Disclaimer of Warranties

The Services and all products offered through the Services are provided on an “as is” and “as available” basis, unless otherwise stated by Pawica.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee that the Services will be uninterrupted, secure, timely, or error-free.

Some jurisdictions do not allow certain warranty disclaimers, so some of the above limitations may not apply to you.

Section 16 – Limitation of Liability

To the fullest extent permitted by law, Pawica, our directors, officers, employees, affiliates, agents, contractors, service providers, licensors, and Shopify shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of the Services or any products purchased through the Services.

This includes, without limitation, damages for lost profits, lost revenue, lost savings, loss of data, or replacement costs, even if we were advised of the possibility of such damages.

Section 17 – Indemnification

You agree to indemnify, defend, and hold harmless Pawica, Shopify, and our affiliates, officers, directors, employees, contractors, agents, and service providers from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of:

  1. your breach of these Terms;

  2. your violation of any law or third-party rights; or

  3. your use of the Services.

We may control the defense or settlement of any claim, subject to applicable law.

Section 18 – Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

Section 19 – Waiver; Entire Agreement

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

These Terms, together with any policies or operating rules posted on our website, constitute the entire agreement between you and Pawica regarding your use of the Services.

Section 20 – Assignment

You may not assign, transfer, or delegate these Terms or your rights under them without our prior written consent.

We may assign or transfer our rights and obligations under these Terms without notice or consent, to the extent permitted by law.

Section 21 – Governing Law

These Terms of Service and any separate agreements under which we provide Services shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Pawica is headquartered, without regard to conflict-of-law principles.

Section 22 – Headings

Section headings are provided for convenience only and do not affect the interpretation of these Terms.

Section 23 – Changes to These Terms of Service

You may review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms at our discretion by posting updates to our website. It is your responsibility to review this page periodically for changes.

Your continued use of the Services after changes are posted means you accept those changes.

Section 24 – Contact Information

Questions about these Terms of Service should be sent to:

Name: Pawica
Email: support@pawica.com
Phone: +1 (909) 500-3440
Address: 8375 Sultana Ave, Fontana, CA 92335, United States
Website: www.pawica.com